Política de envío

# Shipping Policy

**Last Updated:** July 2026

Thank you for shopping with **TankPaw™**. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

## Order Processing

* Orders are typically processed within **1–3 business days** after payment has been confirmed.
* Orders are processed Monday through Friday, excluding weekends and public holidays.
* During peak seasons or promotional events, processing times may be slightly longer.

## Shipping Time

Estimated delivery times vary depending on your location:

| Destination                      | Estimated Delivery Time |
| -------------------------------- | ----------------------- |
| United States                    | 5–12 Business Days      |
| Canada                           | 7–15 Business Days      |
| United Kingdom                   | 7–15 Business Days      |
| Australia                        | 8–18 Business Days      |
| Europe                           | 8–18 Business Days      |
| Other International Destinations | 10–20 Business Days     |

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or carrier delays.

## Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and the items in your order.

From time to time, TankPaw™ may offer free shipping promotions on qualifying orders.

## Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow **24–72 hours** for tracking updates to appear after your package has been dispatched.

## Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, your order may be delayed or returned. Additional shipping charges may apply for reshipment.

## Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.

## Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.

These charges are the responsibility of the customer unless otherwise stated.

## Multiple Shipments

Some orders containing multiple products may be shipped separately from different fulfillment centers.

If this happens, you will receive separate tracking information for each shipment.

## Damaged Packages

If your order arrives damaged, please contact us within **7 days** of delivery and provide:

* Your order number
* Photos of the damaged product
* Photos of the packaging

Our team will review your request and arrange an appropriate resolution.

## Contact Us

If you have any questions regarding shipping, please contact us at:

**Email:** [eeee988988@gmail.com]

Our customer support team will respond within **24–48 business hours**.